Delegate Management

We will manage the delegate journey from registration until your attendees leave your event ensuring they benefit from the full guest experience.

The investment you have made in holding your event needs to show a return and a benefit for the event taking place – otherwise why hold it?

To do this you need to have the right people in attendance. We can contact and invite your chosen invitees, maintaining communication with them right up to the event date and beyond, ensuring every delegate feels special and recognises the benefits of attending. We let them know what to expect through the joining instructions, get them to the right place at the right time and has the full experience you need them to.

We can also help you design any post event evaluations, send them out and collate the results for you to disseminate at your leisure.

The ZiaBia Way

First impressions count, so it’s vital that the invitation and registration process make accepting your invite an easy decision. We can design and build bespoke registration websites for your events, personalised to the attendee experience and your brand. Streamlining the registration process gives you time to focus on other tasks.

There are many stages throughout the event process that require meticulous data handling and eloquent communication skills.

We are able to recommend and create a suitable registration platform or system that fits your events needs. From there we can:

  • Create or manage your registration website
  • Manage and acknowledge all registrations
  • Set clear objectives and KPIs

During the planning stages building up to the event, we can take charge of the following:

  • Registration and onboarding
  • Management of invitee lists
  • Communication and regular updates
  • Joining instructions
  • Payment processing
  • Accommodation and travel management

When onsite, as well as being the point of contact for any delegate queries, we can also provide solutions including sustainable options for:

  • Name badges and lanyards
  • Event apps
  • Event brochures and giveaways
  • Dietary requirements and accessibility
  • Accommodation and transfers

After your event has taken place, we will ensure all data is correctly destroyed inline with GDPR protocols and regulations.

  • Project debriefs
  • Event statistics
  • Feedback questionnaires
  • Reporting

Clients we have helped

Latest Resources

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